2020IEEE ICCP
A Decision Support System for B2B CRM Systems Using Belief Rules
Doru Rotovei, Daniela Zaharie, Viorel Negru, Daniel Pop
pp. 131–138
Dr. Doru Rotovei > PhD . PMP . AI Architect > Software Architect & AI Engineer
Doru Rotovei, PhD, PMP
Software Architect & AI Engineer
Former Microsoft engineer designing production-grade ML pipelines, medical AI platforms, and intelligent SaaS products. PhD in Machine Learning with expertise in NLP, Deep Learning, and enterprise architecture. Building systems that think at scale.
20+Years Experience
7IEEE Publications
5+AI Products
Just ask.
Experience
A timeline of principled architecture and AI leadership.
June 2024 – Present
voicedoctor.ai / NirvSystem Corp
AI Architect & Lead AI Engineer
Remote
- Led ML architecture for SaaS cough detection platform using Deep Neural Networks
- Designed pre-processing pipeline: cough detection, segmentation, voice preprocessing, data augmentation
- Architected prediction server and doctor-facing mobile application
- Built CI/CD pipelines
PythonReactNestJSFastAPITensorFlowMariaDBAWSDocker
Jan 2024 – May 2024
Crane Sales / NirvSystem Corp
AI Architect & Lead AI Engineer
Remote
- Built LLM-RAG sales intelligence engine for corrosive chemical industry
- Integrated LangChain, MCP, and advanced LLMs for dynamic product documentation querying
FastAPILangChainRAGMCPDocker
July 2021 – Dec 2023
Greenlight Delivery / NirvSystem Corp
Architect & Head of AI
greenlight.life
- Led AI development for last-mile delivery SaaS platform on Azure
- Built Dispatch CoPilot (MCP server for routing, pricing, what-if scenarios)
- Regression models for driver availability, order demand, dynamic pricing
- Sentiment analysis on delivery feedback
PostgreSQLC#BlazorMAUIOR-ToolsSemantic KernelDocker
Feb 2015 – July 2021
InteliX
Managing Director & .NET Architect
Remote
- Lead development, shipping, and deployment of Intellimails platform
- Architected auth, CI/CD, Amazon S3 document storage, QuickBooks integration
C#.NET CoreEntity FrameworkPostgreSQLAzureAWS
May 2012 – Feb 2015
Prophet CRM / Avidian
Senior Software Design Engineer
Bellevue, WA
- Architected and Shipped Prophet API (ASP.Net Web API 2.0, OData, REST, JWT auth)
- Built and Shipped Prophet Analytics on QlikView
QlikViewC#AngularSQL Server
Nov 2010 – May 2012
Dynamics CRM / Microsoft
Software Design Engineer
Redmond, WA
- Architected Designed and Shipped Data Enrichment & Augmentation feature (Azure Data Market, OAuth 2.0)
- Built and shipped Twitter CRM integration with OAuth 2.0 library adopted by multiple teams
C#AzureOAuth 2.0
Feb 2008 – Nov 2010
Dynamics CRM Online / Microsoft
Software Design Engineer
Redmond, WA
- Created Datacenter operations tools for 300+ machines across 3 datacenters
- Shipped Internet Leads Capture (ILC) feature in CRM; published Microsoft MSDN blog article
C#AzureSQL Server
Oct 2005 – Feb 2008
Assistance Platform (NLP) / Microsoft
Software Design Engineer
Redmond, WA
- Shipped LINQ to SharePoint 1.0
- Shipped Office NLP Content Publishing Platform
NLPC#SharePoint
Portfolio
Selected projects, research, and achievements across AI engineering and software architecture.
96% Accuracy
AI Systems
VoiceDoctor.ai Platform
SaaS cough detection platform using Deep Neural Networks for medical diagnosis assistance.
TensorFlowFastAPIReactAWS
40% Faster Sales
AI Systems
nexus2AI
Medical Records Verification and AI Consensus
LangGraphLoRa Fine TuningAI AgentsFastAPI
40% Faster Sales
AI Systems
Crane Sales RAG Engine
LLM-RAG sales intelligence engine for corrosive chemical industry with dynamic documentation querying.
LangChainRAGMCPFastAPI
30% Cost Reduction
AI Systems
Greenlight Dispatch CoPilot
MCP server for routing, pricing, and what-if scenarios in last-mile delivery optimization.
Semantic KernelOR-ToolsC#Azure
7 Citations
Research
Medical AI Research Corpus
Comprehensive research corpus on deep learning applications in medical diagnostics.
NLPDeep LearningMedical AI
PhD Awarded
Research
PhD Dissertation
Machine Learning approaches for Natural Language Processing and sentiment analysis.
Machine LearningNLPNeural Networks
Active
Certifications
PMP Certification
Project Management Professional certification for enterprise project delivery.
Project ManagementPMI
Scientific Publications
7 peer-reviewed publications across IEEE conferences.
2020IEEE SYNASC
Multi-Agent Recommendation and Aspect Level Sentiment Analysis in B2B CRM Systems
Doru Rotovei, Viorel Negru
pp. 238–245
2020IEEE SYNASC
Business Decisions Support Using Sentiment Analysis in CRM Systems
Bashar Al Asaad, Doru Rotovei
pp. 315–318
2019IEEE SYNASC
Data Driven Sales Prediction Using Communication Sentiment Analysis in B2B CRM Systems
Doru Rotovei, Viorel Negru
pp. 174–181
2017IEEE SYNASC
Improving Lost/Won Classification in CRM Systems Using Sentiment Analysis
Doru Rotovei, Viorel Negru
pp. 180–187
2017IEEE INISTA
A Methodology for Improving Complex Sales Success in CRM Systems
Doru Rotovei, Viorel Negru
pp. 322–327
2016IEEE SYNASC
Multi-Agent Aspect Level Sentiment Analysis in CRM Systems
Doru Rotovei
pp. 400–407
Let's Build Something Intelligent
Available for AI architecture consulting, fractional CTO engagements, and research collaborations across healthcare AI, enterprise SaaS, and ML systems.